Contact us

We're here to help!

Our dedicated customer service department are here to answer your general enquiries.*

Customer Service Team

If you have any questions regarding your participation, please contact our dedicated Customer Service team, open from Monday to Friday 8am - 8pm (GMT)

 +44 (0)20 8271 2149

Sales & Sponsorship Team

Ask us questions about booking a stand, sponsorship options, and more...

Event Management

Michael Jones

Event Manager

Charlotte Bowles

Event Coordinator

Sales Team

Paul Lane

Sales Manager Europe and ROTW, Cruise and Technology Globally

Sin Mun Choong

Sales Manager Singapore

Gloria Jang

Sales Manager Korea

Kate Tang

Sales Manager China

Oliver Pensulo

Sales Manager Middle East, Turkey, Egypt, Morocco, Tunisia

Alison Minyard

Sales Manager America, Canada

Keiko Itai

Sales Manager Japan

Ann-Marie Bush

Head of Sales

Operations Team

Karl Nicholls

Operations Manager

Marketing and PR & Administration Team

Ask us questions about press, event news, media partnerships and more.

Mandy Torrens

Head of Marketing

Sophie Whittaker

Marketing Manager

Hosted Buyer Team

Hosted Buyer Queries

Speak to our team if you are new to IBTM World and would like to know more about the Hosted Buyer Programme.

Email the team at

Florence Dinar

Portfolio Business Development Manager

Maria Bazzigalupi

Business Development Manager

Hilde Folger

Business Development Manager

Group Coordinator (GCO) Queries

Speak to our team if you have any Group Coordinator (GCO) queries.

Alexander Koidis

Key Accounts Manager

Wenche Haugen Bjorlo

Buyer Account Manager

Evanthia Onisiforou

Buyer Account Manager

Hosted Buyer Operations Team

Speak to our team if you have any questions about the matchmaking process.


Emily Ilsley

Buyer Operations Manager

Victoria Turley

Buyer Operations Executive

*Reed Exhibitions may record calls for training purposes.

SmartSpace Stand Design & Build

Your brand, our expertise

We can build your stand for you with SmartSpace, our in-house stand design and build service.

With innovative design and all-inclusive, cost effective packages tailored to your budget and requirements, we manage the end-to-end process to deliver outstanding results and exceptional service.